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Tenants open on time, and your building stays protected
Fit-Out Management
A tenant’s fit-out is the riskiest moment in a building’s life. We manage every one, so that tenants open sooner and your building is protected throughout.
During a fit-out, contractors are on site, building systems are being modified, and the tenant is not yet trading. Poorly controlled fit-outs damage common areas, compromise fire and life safety, and delay the day rent starts in full. Our fit-out management turns that risk into a controlled, predictable process.
Clear rules, bound into the lease
Our fit-out guideline sets out what tenants may build, how, and to what standard. It covers design criteria, building systems, safety, working hours, deliveries and the protection of common areas. The guideline is bound into the lease, so it carries the force of the contract. Tenants and their designers know the rules from day one, and every fit-out in your building meets the same standard.
Five stages, each closed by a gate
Every fit-out passes through five stages, and no stage begins until the one before it has passed its gate:
- Before handover: the lease is signed, and insurance and the fit-out deposit are in place.
- Unit handover: a joint inspection confirms the area and condition.
- Design approval: concept and construction designs are reviewed across all disciplines and returned with written comments until approved, alongside Civil Defense approval for fire and life safety.
- Works on site: works run under permits to work, with site inductions and inspections at set hold points.
- Completion: snagging, close-out documents and authority approvals lead to the completion certificate and the release of the deposit.
01
Daily control on site
Our team inspects every active fit-out daily and enforces health and safety. Ceilings and walls are not closed before they are inspected. Pressure, drainage and waterproofing tests must pass before works move on. Unsafe or unauthorised work is stopped on the spot. Every gate, submission, inspection and photo is recorded on our platform.
02
Supporting your leasing
Fit-out and leasing work as one team. We prepare layout plans for vacant units, so prospects can picture their space. When a lease is signed, the new tenant moves straight into a fit-out process they already understand.
What’s included
01
Rules
a fit-out guideline for your building, bound into the lease; contractor requirements; insurance and deposit terms.
02
Design
a design kick-off with the tenant’s team; review across all disciplines; written comments until approval; coordination of authority approvals.
03
Site control
permits to work and site inductions; daily inspections; hold-point inspections and tests; enforcement of safety and building rules.
04
Completion
snagging; the close-out package, including as-built drawings and certificates; the completion certificate; release of the deposit.
How it works
- The tenant receives the fit-out guideline and lodges insurance and the deposit.
- We hand over the unit after a joint inspection.
- We review designs until they are approved, and the tenant obtains authority approvals.
- Works start under permit, with daily inspections and hold points.
- We inspect at completion, close out the snags and collect the documents.
- We issue the completion certificate, and the tenant opens.
What you see as the owner
Every fit-out and its current stage, unit by unit.
Progress each week, with the change since the previous week.
Design approvals, inspections, test results and photos, all on record.
Issues that need your decision, with our recommendation.
Frequently asked questions
Whose side are you on during a tenant's fit-out?
Yours. In this role we act for you as the landlord. We set the rules, review the tenant’s designs, control works on site and certify completion, so every fit-out meets your standard.
What if a tenant's contractor breaks the rules?
Unsafe or unauthorised work is stopped immediately. Repeated breaches are escalated under the fit-out guideline and the lease, and any damage is made good at the tenant’s cost.
How do you protect common areas and building systems?
Through protection requirements, controlled access routes and deliveries, permits for sensitive works such as isolating fire systems, and inspection before anything is closed up.
When is the fit-out deposit released?
After the completion certificate is issued, once snags are closed and the close-out documents and authority approvals are received, less any agreed deductions for damage or unpaid charges.
Can you write a fit-out guideline for our building?
Yes. We prepare guidelines to suit each building and its use, and they are bound into the lease.