Home › Facility Management › Soft Services
Soft Services in Saudi Arabia
The care people see, every day
Soft Services
People judge a building by what they see and feel: the lobby, the washrooms, the gardens, the welcome at the gate. Our soft services make sure the impression is right, every day, in every corner.
Cleaning to a standard you can see
Our cleaning teams keep your building spotless through daily cleaning schedules matched to how each space is used. Periodic deep cleans reach what daily cleaning cannot. We clean carpets and upholstery, glass, and high-level areas and façades, using the right access methods and our HSE standard. After construction or fit-out works, our post-construction cleaning makes spaces ready to use. Supervisors inspect the work, and the results are recorded on our platform.
Hygiene, pests and grounds
We keep washrooms hygienic and fully stocked with consumables. Our pest control programmes prevent problems before they start, with regular treatments, monitoring and a fast response when needed. Our landscaping teams keep gardens, planting and irrigation healthy, and make outdoor spaces part of your building’s appeal. Waste is collected, segregated and removed responsibly, with recycling built in wherever possible.
Support that keeps the building moving
Behind every smooth day are services people rarely notice until they are missing. Our support teams run mailrooms, porterage and internal moves. In residential buildings they provide laundry services. In your car parks, our valet and parking management teams make arrival and departure easy for tenants, residents and visitors.
Hospitality and catering
Some buildings need more than clean and tidy. They need to welcome people.
- Hospitality services cover reception, tea and coffee service, concierge, meeting rooms and VIP hospitality.
- Catering services cover corporate restaurants, cafés, executive dining and event catering, with food safety built in.
What’s included
Cleaning
daily cleaning; deep cleaning; carpets and upholstery; high-level and façade cleaning; glass cleaning; post-construction cleaning.
Hygiene and environment
washroom hygiene and consumables; pest control; landscaping and irrigation; waste management and recycling.
Support services
mailroom; porterage; internal moves; residential laundry.
Car parking
valet service; parking management.
Guest services
hospitality and catering, through their own dedicated pages.
How it works
- Understand the spaces
We walk your building and map each area by use, traffic and standard. - Set the schedules
We agree cleaning frequencies, service levels and specifications for every service. - Deliver
Trained teams deliver every day, led by supervisors on site. - Inspect
Supervisors inspect the work against the specification and record the results on our platform. - Review
We review quality, requests and feedback with you every month.
What you see as the client
Inspection results by area, and how they are moving.
Requests raised, by service, and how fast they were closed.
Pest control, deep cleaning and landscaping completed against the schedule.
Waste and recycling records.
Monthly reports with feedback and improvements.
Frequently asked questions
How do you make sure cleaning standards are kept?
Supervisors inspect each area against an agreed specification, and the results are recorded on our platform. Any shortfall is corrected and followed up.
Can you adjust cleaning schedules for busy periods or events?
Yes. Schedules are matched to how each space is used, and we adjust them for peak periods, events and special requests.
Do you provide washroom consumables?
Yes. We supply and replenish washroom consumables as part of the service, to an agreed range.
Can you clean façades and high-level areas safely?
Yes. We use the right access methods and work to our HSE standard, with permits for work at height.
Do you also provide hospitality and catering?
Yes. Both are part of our soft services, with their own dedicated teams and pages.