Home › Facility Management › NAI Mobile Maintenance
Mobile Maintenance in Saudi Arabia
Professional maintenance that comes to you
NAI Mobile Maintenance
NAI Mobile Maintenance brings the standards of a full facility management company to sites that don’t need a team on site full time. That covers offices, shops, restaurants, villas and branches across the city. Book it, track it and sign it off on our app.
Not every property needs a resident maintenance team, but every property needs maintenance done properly. A small office with one air-conditioning system, a restaurant whose kitchen cannot afford a breakdown at lunchtime, or a retail chain with branches across the Kingdom: each needs a partner who turns up prepared, fixes the problem first time and leaves a clear record behind.
That is what NAI Mobile Maintenance is built for. Our mobile teams cover electrical, mechanical and plumbing work, minor building repairs and commercial kitchen equipment. They arrive with the tools, the common spare parts and the checklist for the job. Each visit is planned or dispatched through our platform, and each job is closed with photos, readings and your sign-off, so you can see exactly what was done.
Two ways to work with us
Annual maintenance contract
We plan preventive visits for your equipment across the year, in line with SFG20 task libraries, so problems are caught before they become breakdowns. Air conditioning, electrical boards, plumbing, kitchen equipment and extraction systems are serviced on a schedule, with a report after every visit. Corrective calls are handled under the same contract, so you deal with one partner for everything.
On-call maintenance
When something goes wrong, raise a request on our app with a photo and a short description. We assess it, confirm the visit and send the right technician. You can follow the job on the app from request to completion. Any parts needed beyond the visit are quoted for your approval before work goes ahead.
01
Built for multi-site clients
For retail chains, restaurant groups and companies with several branches, NAI Mobile Maintenance gives one standard everywhere. Every branch is set up on our platform with its own equipment list and maintenance plan, and you see the whole estate in one view. You see which sites were visited, what was found, what is waiting for approval and what has been fixed. Head office stops chasing branch managers for updates, because the record is already there.
02
Specialist care for kitchens
Commercial kitchens need maintenance that understands food service. Our teams service cooking equipment, refrigeration and cold rooms, dishwashers, and kitchen hood and duct systems. They work around your trading hours and leave the kitchen clean and ready to cook. Hood and duct cleaning is reported with before-and-after photos, so you have a clear record for your own checks and for inspections by the municipality.
03
The same standard as our full FM service
NAI Mobile Maintenance is run by the same company that delivers integrated facility management for large buildings. Technicians work to our HSE standard, follow written checklists and record their work on our platform. Light service does not mean light standards.
What’s included
Planned maintenance
annual maintenance plans for HVAC, electrical, plumbing and kitchen equipment; scheduled preventive visits in line with SFG20 task libraries; a visit report with findings and recommendations after each visit.
On-call and corrective work
requests raised on our app with photos; assessment and dispatch of the right technician; repairs to MEP systems, fixtures and fittings; parts quoted for approval before work proceeds.
Minor works
small building repairs, such as doors, ceilings, partitions, painting, tiling and fixtures, plus small modifications and installations.
Kitchen and specialist equipment
cooking equipment, refrigeration and cold rooms, dishwashing equipment, and hood and duct cleaning with photo reports.
Records and reporting
job history for each site and each item of equipment; photos, readings and client sign-off; periodic summaries for multi-site clients.
How it works
- Tell us about your sites
We visit or review each site, list the equipment and agree the scope. - Agree your plan
You choose an annual maintenance contract, on-call service, or both. We set up each site on our platform. - Book and track on our app
Planned visits are scheduled automatically. On-call requests are raised with a photo, and you follow every job from request to completion. - We do the work properly
Our technicians arrive prepared, follow the checklist, and record photos, readings and findings. - You sign off
You confirm completion on the app. Any further work is quoted for your approval. - Review and improve
We review the history across your sites and recommend where to repair, replace or change the plan.
What you see as the client
- Every request, visit and job on our app, with its status from request to completion.
- Photos, checklists, readings and the technician’s notes for each job.
- Quotations for additional parts or work, waiting for your approval.
- A maintenance history for each site and each piece of equipment.
- For multi-site clients, one view of all branches, with open items highlighted.
Frequently asked questions
What kinds of properties does NAI Mobile Maintenance serve?
Offices, shops, restaurants, cafés and villas, and companies with several branches. It suits sites that need professional maintenance but not a full-time team on site.
Do I have to sign an annual contract?
No. You can choose an annual maintenance contract, use on-call maintenance when you need it, or combine the two. An annual plan usually prevents breakdowns that on-call work can only fix after they happen.
How do I request a visit?
Raise a request on our app with a photo and a short description. You can follow it until the job is completed and signed off. Planned visits under an annual contract are scheduled for you.
What happens if parts are needed?
If a repair needs parts or work beyond the visit, we send a quotation for your approval first. Nothing extra goes ahead without your agreement.
Can you maintain restaurant kitchens without disrupting service?
Yes. We plan kitchen maintenance around your trading hours. Our teams service cooking equipment, refrigeration, cold rooms and extraction systems, and report hood and duct cleaning with before-and-after photos.