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CAFM System in Saudi Arabia
Facility management you can see, prove and improve
CAFM System
Our computer-aided facility management (CAFM) system runs on our own platform. Every asset, task, visit and repair in your building is recorded as it happens, so you see the truth about your building, not a monthly summary of it.
Most facility management problems are really information problems. Maintenance that was planned but never done. Work orders closed with no proof. Asset lists that do not match what is installed. Reports assembled by hand at month end. Our CAFM system was built to remove those gaps. It is the system our own teams work in every day, and it is the backbone of our facility management service.
01
One record for every asset
Your building’s equipment is captured in a single asset register: location, type, make, model, condition, warranty and history. Each asset is tagged with a QR code. A technician scans it on site to open its record, its maintenance tasks and its past work, so the right work is done on the right asset, and the history builds itself.
02
Planned maintenance in line with SFG20
Planned preventive maintenance is scheduled from SFG20 task libraries, matched to the assets in your building. The system issues each task on time and tracks it to completion, so you can see at any moment what was planned, what was done and what is outstanding. Statutory and safety-critical tasks are flagged and never left to chance.
03
Work orders, from request to proof
Every request and every planned task becomes a work order with a priority, a target and an owner. Technicians work from a mobile app. They receive the job, follow the checklist, record readings, take before-and-after photos and capture sign-off on site. A work order closes with its evidence attached, which is what lets us, and you, stand behind every completed job.
04
Performance you can measure
The system tracks response and completion against the service levels in your contract, in real time. Inspections and audits run from digital checklists, and their findings become actions with owners and dates. Spare parts and inventory are tracked against the jobs that use them, and specialist contractors are managed in the same system, with their work orders, documents and performance.
05
Your building, on your screen
You see live dashboards and reports for your buildings on our platform: open and completed work, planned maintenance compliance, service-level performance, asset condition and costs. Your data belongs to you, and it can be exported whenever you need it.
We offer our CAFM as part of our facility management service, so you get the system together with the people who run it, keep its data accurate and act on what it shows.
What’s included
Assets
a complete asset register; QR tagging; asset history, condition and warranty records; documents and manuals attached to each asset.
Maintenance
PPM scheduling with SFG20 task libraries; reactive and emergency work orders; priorities and service-level targets; statutory and safety-critical task tracking.
Field work
a technician mobile app with job details, digital checklists, readings, before-and-after photos and on-site sign-off.
Control
SLA tracking; inspections and audits; spare parts and inventory; contractor management; cost recording per job and per asset.
Visibility
client dashboards; monthly and on-demand reports; full audit trail; data export.
How it works
- Survey and registerWe survey your building, build the asset register and tag each asset with a QR code.
- PlanWe match SFG20 task libraries to your assets and build the planned maintenance programme with you.
- ConfigureWe set your priorities, service levels, request categories, users and reports.
- RunOur teams work in the system every day: requests, planned tasks, inspections and parts, all recorded on site.
- Report and reviewYou follow performance live on your dashboard and review it with us each month.
- ImproveAsset history and fault patterns guide changes to the maintenance plan and to your capital planning.
What you see as the client
- Live dashboards of work orders, planned maintenance compliance and service-level performance.
- Each asset’s record: its condition, its maintenance history and the photos of work done.
- Inspection and audit results, with the actions raised and their status.
- Monthly reports, plus data export whenever you need it.
Frequently asked questions
Do we need to buy or install any software?
No. The CAFM system runs on our platform as part of our facility management service. You and your team simply log in to see your buildings.
Can we see the evidence behind a completed job?
Yes. Each work order keeps its checklist, readings, notes and before-and-after photos, and the technician’s sign-off.
What happens to our data if our contract ends?
Your data belongs to you. Asset registers, maintenance history and reports can be exported for you.
Can you take over from the system we use today?
Yes. We can import your existing asset lists and maintenance history, verify them on site, and continue from there without losing your records.
Does the system cover work done by specialist contractors?
Yes. Specialist and OEM contractors are managed in the same system, with their work orders, documents and performance recorded alongside our own teams’ work.